Return your order
You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. You must send the goods back within 14 days after informing us. You will then be credited with the total amount, including shipping costs. The costs for returning the goods from your home to the shop are for your own account.
If you use your right of withdrawal, you need to return the goods with all accessories and – if reasonably possible – in its original condition and packaging to us. To exercise this right, please contact us on email@example.com. We will refund you within 14 days from receipt of your cancellation provided that the returned goods are in good order.
If you want to return your order, use this form.
Do you want to swap your product? No problem! Contact us via firstname.lastname@example.org. Indicate which product you have purchased and which product you would like to replace it with. We will send the product (if in stock) as soon as possible but not earlier than we have received the original product from you. Unfortunately, we cannot reimburse the costs for the return shipment.